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Client Success Manager

Business Development, Full Time

Deadline: December 30, 2023

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Job Type: Full-Time

Location: Remote

Experience: 2 Years

Remuneration: Up To $9000

At Aliio Inc., we’re in search of a dynamic Client Success Manager to join our vibrant team. As a Client Success Manager, you play a pivotal role in ensuring the satisfaction and retention of our clients across a spectrum of services, including Brand Marketing, UI/UX Design, WordPress Website Development, Web Development, SEO, Graphics Design, Video Production, VFX, and more. While we provide training, a familiarity with these services is advantageous.

 

Aliio Inc is hiring Client Success Manager
Aliio Inc is hiring Client Success Manager

Key Qualifications

Who You Are: You are adaptable to new challenges, make decisions with a strategic mindset, and collaborate effectively to achieve collective success. Your thoughtful approach considers relevant factors and uses appropriate decision-making criteria.

For This Role, You Will Need:

  • Post-secondary education.
  • 2+ years of customer experience.
  • Strong inside sales experience.

Preferred Qualifications That Set You Apart:

  • Experience in outbound calling for lead generation initiatives is an asset.
  • Familiarity with tech industry sales.
  • Previous experience in digital marketing.
  • Familiarity with our services (Brand Marketing, UI/UX Design, Web Development, SEO, Graphics Design, Video, VFX) is a plus.
  • Any second language proficiency is highly preferred.

Benefits

  • Commission-Based Earnings: Competitive commissions for successful client onboarding.
  • Christmas Bonus: Additional bonuses during the festive season.
  • Training and Development: Continuous learning opportunities and skill enhancement.

Responsibilities

In This Role, Your Responsibilities Will Be:

  • Engage with clients as the lead point of contact, ensuring their unique needs are met and exceeded.
  • Build and maintain long-lasting relationships with clients, fostering trust and loyalty.
  • Act as a liaison between internal teams and clients through phone and email communications.
  • Raise awareness of the company’s brand and diverse service offerings to clients.
  • Perform in-depth research on clients to identify potential service opportunities.
  • Participate in the development and delivery of innovative service offerings to meet evolving client needs.
  • Route qualified opportunities to sales executives for further development and closure.
  • Meet revenue retention and lead generation targets through proactive efforts.

Requirements

Education, Experience, and Skills:

  • Graduation in Sales or relevant experience preferred.
  • Sales experience, especially in the tech industry, is a valuable asset.
  • Familiarity with services such as Brand Marketing, UI/UX Design, Web Development, SEO, etc.
  • English fluency is a must; proficiency in a second language is highly desirable.

Soft Skills and Competencies:

  • Excellent presentation and communication skills.
  • Strategic and collaborative; able to align with internal and external teams for common goals.
  • Ability to communicate a vision and effectively deliver on it.
  • Credible; follows through on commitments with a proactive approach.
  • Team player with high energy and enthusiasm to contribute to a dynamic work environment.

How to Apply

Ready to join the Aliio Inc team and embark on an exciting career journey? Follow these steps to apply:

  1. Prepare Your Application:

    • Update your resume to highlight relevant experience and skills.
    • Craft a brief cover letter expressing your interest and showcasing what makes you a great fit for the role.

  2. Send Your Application:

    • Attach your resume and cover letter in an email.
    • Use the subject line: “Application for [Job Title] – [Your Full Name].”

  3. Email to: [email protected]

  4. Include in Your Cover Letter:

    • Brief introduction about yourself.
    • Why you’re interested in joining Aliio Inc.
    • Relevant skills and experiences that make you a strong candidate.
    • Your preferred work schedule (full-time, part-time, etc.).

  5. Await our Response:

    • Our team will carefully review your application.
    • If your qualifications align with the position, we’ll reach out to schedule an interview.

Thank you for considering Aliio Inc as your next career destination. We look forward to learning more about you and the unique talents you can bring to our team!

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